About Us: The Echoinox Story

ORIGIN

Echoinox (pronounced equinox) was founded in 2017 and is fully operated by guitar technician CY and his team. Today, we proudly represent 7 international brands highly acclaimed by musicians across the world. We have accumulated over 140 positive reviews on Carousell as well as an ever growing customer base from Singapore and other parts of Asia. Connect with us on Facebook, or simply keep up with us on Instagram to never miss an offer!

OUR VALUES

At heart, we are music enthusiasts. We absolutely enjoy discovering new gears in the market and exploring new tones. Be it Blues, Jazz, Rock or any genre, we know how to help you achieve the tone you seek and make your music sound that much better. 

We are dedicated to giving you the best shopping experience so you can start making music right away straight from your bedroom. We offer unprecedented attractive prices, free local shipping in Singapore, discounted shipping rates across Asia and the rest of the world as well as a team of reliable and professional gear-geeks ready to answer your enquiries anytime.

BEST PRICING

At Echoinox, we absorb shipping tax and shipping fees to bring you products at an astonishingly affordable price while remaining within boundaries of the manufacturer's M.A.P. In other words, our products are sold at the lowest possible prices you can find anywhere in Singapore. Victims of G.A.S, thank us later.

PRODUCT QUALITY & WARRANTY

All products we carry come directly from the manufacturers themselves or their official distributor in Singapore. "Echoinox" can be found listed on all of our brands' websites under "Dealers" or "Distributors". We do not parallel import any of the brands we represent. As such, customers always receive their purchases fresh from the factory and most importantly, we are able to back you up and assist with FULL WARRANTY claims in the case of an unfortunate event. 

FAST SHIPPING

All shipments are dropped off the next working day. Based in Singapore, Yishun, our shipments within Asia and most other countries take no more than 7 working days to reach you. We also work closely with our partners to offer discounted shipping rate internationally!

For locals, we offer free mailing for all orders over 100SGD. It typically takes 2 working days for your order to arrive in your mailbox. Should you require a product urgently, simply opt for same-day delivery on checkout before 10am to receive it later in the day!*

* - As our couriers are outsourced, same-day delivery fees may fluctuate depending on location and time of delivery. We do not profit from same-day delivery fees.

LOYALTY POINTS

Our customer loyalty services "Echo Tokens" will help your purchases pay for themselves. Read more about it HERE.  

SERVICE QUALITY 

We love what we do and we take pride in our stellar services. Shoot us an email at support@echoinox.com for any queries. Or simply leave a message at the live chat widget at the bottom right of the screen and we'll get back to you ASAP!

Join the Echoinox family today!